Sunday, February 4, 2024

Water biling errors may have cost Framingham millions


In the NWDN today, an article written by Jesse Collings regarding our past CFO's comments about the water billing errors. In her transition memo, Miller stated that part of the reason the discrepancy was difficult to identify is that water bills have been manually manipulated by somebody with access to city billing accounts.

 "This means that, in the past, someone physically set the bills to bill incorrectly,” she said.

The adjustment would have to be made for each individual unit in the city, meaning the manual adjustment would have been made approximately 1,500 times to cover every unit that has been part of a multi-unit property that has been paying a reduced rate. There is a paywall but worth the price to be informed.


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