Downtown Crime.. what to do?

If you have driven through down Town, now that convenience store has closed, you notice a bunch of loud, drunken, high or mentally impaired people hanging on the corner of Irving and Hollis streets. Deputy Chief Wareham put it clearly, "you can't arrest your way out of this problem". And I agree.
The One Stop Market on Irving street had 277 calls for service last year. Clearly some of these people are homeless and without jobs. Panhandling has been seen on Rte 30, Edgell Road as well as downtown. Someone suggested a space where the homeless people could go to get job training.. but where will this place be? Steph and I spoke to the Indian women on Edgell Road the other day.. and he issue is that she is without legal status and no on will hire her. SMOC seems to be left out of the overall conversation and I think they need to step up and help Framingham deal with this issue.