Now we find out why Baker has ignored the other problem at the RMV

So the gist of the piece from the Globe would indicate that the Governor's staff paid a lot of attention to the wait times at the RMV after the new software was installed at the RMV. It was a campaign pledge from Baker. And while this was taking much oxygen from the air, the crisis looming over out-of state notifications was being ignored.  Now I get it.

From the Globe

Matt Stout

Working to fulfill Governor Charlie Baker’s campaign promise to shorten the lines at the Registry of Motor Vehicles, state officials gave the initiative a name that evoked a life-and-death struggle. And the “War on Wait Times” did not go unwatched.

Baker’s inner circle received daily reports on how quickly branches turned over customers. His top aide repeatedly prodded the Registry’s leadership on dips in wait-time performance or gaps in the data. And one of his deputy chiefs of staff offered input on details as minute as where a logo goes on a Registry Web page, according to hundreds of pages of e-mails obtained by the Globe.

---

The intense focus that Baker’s office put on Registry queues is now inviting its own scrutiny after the agency failed for years to perform another crucial duty: tracking alerts from other states about law-breaking Massachusetts drivers.

The years of e-mails between top Baker aides and then-Registrar Erin Deveney did not include any discussion about the decision to ignore the out-of-state notifications — supporting Baker’s assertion that he and his office were not told about the problem before a deadly crash in New Hampshire pushed it into public view.